The light on the top of the smart home hub is blinking or alternating white / blue. The firmware is updating. The light should return to green within approximately 15 minutes. If the light does not return to green, please contact Technical Support. The light on the top of the smart home hub is blinking yellow.Learn what the LED lights on your X1 TV Box mean, including power, activity, recording, and remote control status. Find out how to troubleshoot your device with the Xfinity app or Xfinity Assistant.On your smartphone, open the Xfinity My Account App. Locate the "TV Option" on the main screen. Select your Xfinity cable box. Select "Troubleshoot". Choose "System Refresh". Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Mar 5, 2024 · Follow any on-screen troubleshooting steps to determine the problem causing the flashing green light. 5. Disconnect some of your devices from the internet. If too many devices (computers, TVs, phones, etc.) are using your Xfinity internet service at once, the modem may be overloaded.Different light indicators on your Xfinity router can convey different messages, and often it can be hard to understand the issue they’re pointing to.. As far as the issue of the Xfinity router blinking blue is concerned, there are several possible scenarios that you should look into.. However, the good news is that each and every one of these problems can be …When I told the COMCAST help they immediately went to "it is your cable modem" which is BS. ... No splitters in my line from the COMCAST distro box in my front yard to my modem. ... when the DS light is blinking my DL speeds are good, 600M service and I am testing in the high 400s, low 500s. ...Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itHere's how you can reseat your router's cables: Figure out how many cords your Xfinity device has. Unplug every cable consecutively. Wait for 1 minute. Plug the cords into the router again (in any order). After this process, observe your Xfinity router for 15 minutes. And if the blinking green light still appears….The blue light on your Xfinity Box indicates that your box is booting up and searching for a network connection. If the blue light has been blinking for more than a few minutes, it likely means that the box is having trouble connecting to the network. In this case, you should unplug the power cord to the Xfinity Box for 10-15 seconds and then ...Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...Here are detailed steps to direct message us: Click "Sign In" if necessary. Click the direct message icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window.4 years ago. Hi, problem not resolved. I cannot get On Demand. The blue light on TV box stays on and does not blink. But the white light on the box labeled as data... constant blinking. I went to Facebook pages for both Xfinity and Comcast and chatted with both....still no answer. I did all the troubleshooting recommended on their support page ...To send a "Direct Message" to Xfinity Support: Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that listPower on the TV and the cable box. Change the input of the TV to which the cable box has been connected. Press and hold the "Xfinity" and the "Info" button on the TV remote and wait for the LED at the top to change to green. Green LED Comcast Remote. Enter the code that the TV screen shows and press "OK". The remote will now be ...Jul 28, 2014 ... all the lights are flashing but we can't get online. This 1 minute video helps explain what's going on.When the network between the TV/router and cable box is not tightened up and secure, it will lead to the yellow light issue. So, you need to tighten the ends of the cable. Once you tighten up the cables, there are high chances that the yellow light will be fixed.The Xfinity Video Doorbell supports existing Xfinity Camera features: Weather-resistant IP 55 rating. 1080p HD video. Crystal clear night vision. Motion notifications. Two-way audio. Access to live and recorded video through the Xfinity app and Xfinity X1 platform. The Xfinity Video Doorbell also offers:To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the ‘Power’ and ‘Menu’ buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the ‘Up’ and ‘Down’ arrows on your remote to navigate between the different options on the User Settings menu and find the ...Spent two hours last night with Comcast agent trying to get resolved to no avail. Have tried rebooting box. Every channel is coming up as "non authorized". Spent two hours last night with Comcast agent trying to get resolved to no avail. ... Cable Box Issues. U. user_t3obsy. 1 Message. Tuesday, January 16th, 2024 4:21 PM. Cable Box Issues ...4. Blue Light. If your Xfinity modem is flashing blue, it means that it is trying to establish a connection to another wireless device using the WiFi Protected Setup . However, if the modem is blinking blue for more than one minute, you need to check whether the wireless capabilities of the other device have been turned on. 5. Green LightX1 Activation Start-Up Screens While the Welcome screens are displayed, the TV Box is connecting to cloud services that include the activation applications. Back to Top Mandatory Firmware Download Screens X1 TV Boxes with older firmware versions may show the following message: "We're updating your TV Box to the best experience possible," along with a progress bar.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Aug 23, 2021 · This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. I also did restart a few times and got the blinking green LED but once booted, no ...Select Gateway > Connection > WiFi. On the WiFi page, select ADD WIFI PROTECTED SETUP (WPS) CLIENT. Make sure WiFi Protected Setup is enabled. For Connections Options, select PIN Number. For Wireless Client's PIN, enter the PIN (created in Step 2) before the WiFi Protected Setup Utility finishes its countdown.Remotes without a Setup button. XR15 Xfinity X1 and Flex Voice Remote have number keys. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off.1. Loosened, broken, and damaged cables. Cables, despite infrequent handling, can cause a green blinking light. Check for proper connection and inspect for any damage, such as scraping or smudging on the cover. If damage is found, replace the cable with one that fits securely, ensuring a ‘click’ sound when attached.Nov 17, 2021 · XfinityMichaelC. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into ...Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...The blue screen says "preparing your box for new software..." and is followed by eight DOCSIS status tests, with the last being "Operational..." The results are either DONE or OK for all of the tests, although the answers are different for each every time I reset. I have tried to unplug for 30-60 seconds multiple times to no avail.Ensure that your Xfinity device is ON. Unplug it from the outlet. Set a timer for a whole minute. Plug your Xfinity router into its power source again when the timer ends. Wait for 3 minutes so your device can turn ON entirely. If your router still blinks blue after this process, proceed to the next fix to….Ensure that your Xfinity device is ON. Unplug it from the outlet. Set a timer for a whole minute. Plug your Xfinity router into its power source again when the timer ends. Wait for 3 minutes so your device can turn ON entirely. If your router still blinks blue after this process, proceed to the next fix to….Using a small, pointed object like a paperclip or pin, press and hold the Reset button for about 10 seconds. Release the Reset button and wait for the box to restart. Allow the box a few minutes to fully reboot. Once the box has restarted, check if the red light issue has been resolved.If your modem has a blinking green light, it is trying to reconnect to the internet. The connection is unstable, which can be due to loose wires, an overloaded connection, account problems, or outages. Tighten the cables, reset your modem, run a test in the Xfinity app, and contact Xfinity if needed.For the last week, every morning I have to restart the cable box because it is stuck on "pick a language screen" and displays 0000 where the time usually is. The remote works but its like the box is not receiving the signal. After resetting the box, it will work. Sometimes it will last a few hours to half a day.3 years ago. @jrrt wrote: My X1 box had a thin solid blue light, and tonight I noticed that it is a thin solid green light. Everything seems to be working properly. Is there a difference in the colors? The light is steady, and is not blinking. My other X1 box is still blue. no it makes no difference.The blue screen is normally an indicator of no video signal. The flashing blue/white light is normally an indicator of no network connection.---Address flashing blue/white light... If you have a cable ISP (Xfinity/Comcast, Cox, or AT&T), the first thing to do is to verify that your Wireless Mode in your router is set to b/g/n. (edit your 2.4ghz ...XiD-P box is unable to connect to main DVR. I have been having a lot of trouble with my secondary DVR boxes in my home. When I first installed the system (1x XG1v4-A, 2x XiD-P) a few months ago, I was able to get all the TVs working pretty well. It did take several restarts of the boxes, both my main box and the secondary clients to get ...If these steps appear tricky, you can also phone Xfinity customer support at 855-652-3446. There is also an online activation portal. 3. Cable and Wall Jack Inspection. Another common cause of blinking white lights on an Xfinity router is loose or faulty cables in either the router or the modem.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.Learn more about your Comcast TV Box and download the user manual here. ...You can also send a provisioning signal to the modem by logging into our amazing Xfinity My Account app, select internet and then troubleshooting. Did you just set up the modem or have you had it awhile and the light just began blinking? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product ...CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.Lastly, the indicator light will blink blue three times to mention that the reset is successful. Reset XR2 and XR5 Remote. Press and hold the Setup button for about 5-10 seconds. ... Unplug the power cable of the Xfinity cable box from the power source. Hold back for a few seconds. Now, plug the cable back again into the power source. ...White and blue light on comcast cable box. Xfinity cable box blue light dont turn off. shoul i turn it off manualy or let it run.it really is annoying with that fan blowing? I have a 19 inch new westinghouse tv, i tried to set it up last night with my comcast cable, a message keep coming up no signal, what`s missing or isThis video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included in the boxDisclaim...This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. Notes: While you may have these devices in your home, it does not necessarily mean they are currently available for installation. The ability to pause and rewind live TV, recordings and Xfinity On Demand programs varies by TV Box.If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed). For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs. If your Xfinity remote isn't controlling the TV, you may need to pair your remote.Router light keeps blinking white and won't reset. Official Reply. It's been two days since our internet went out and we've done all the tricks to help reset it. I went on the app and it says it's online and there's nothing wrong with it. I restarted it, unplugged and plugged back in, ran diagnostic tests, and it's still blinking white.Restart using the Power button. If your TV has a Power button: Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.The downstream light on my Arris 8200 modem changes from blue (DOCSIS 3.1) to Green (DOCSIS 3.0) several times per hour. I'd been having disconnections from the internet every few days recently and Xfinity sent a tech out today. They checked everything inside and outside of the house. They did quite a bit of improvement with cable terminations ...Thanks for your quick response. the model is an X1 Converter Box. The unit has power, but has no TV hooked up to it. I am in the process of installing and setting up a new TV, a Sony Blue Ray player and a Sony Surround sound reciever. I would like to confirm that the green powe light works and remains on during the installation process.Router light keeps blinking white and won't reset. Official Reply. It's been two days since our internet went out and we've done all the tricks to help reset it. I went on the app and it says it's online and there's nothing wrong with it. I restarted it, unplugged and plugged back in, ran diagnostic tests, and it's still blinking white.XR15 Models. Step 1: Simultaneously press and hold the A and D buttons for 3 seconds. Step 2: After the LED light changes from red to green, enter the code 9-8-1. Step 3: The LED light should flash blue 3 times, signaling the remote is reset. Step 4: Repair the remote with the set-top Comcast box.Reset your Xfinity Modem. One of the first methods to try is to reset your modem. Firstly, ensure that all cables are securely connected and if needed, check for any loose connections. Then press and hold the reset button at the back of the modem for 10 seconds before releasing it. Wait a few minutes for the modem to reset completely.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the ...Oct 7, 2021 · First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren’t the only concern.What is a recommended universal solution to many tech issues, including the blinking white light on the Xfinity Cable Box? A recommended universal solution for many tech-related issues, including the blinking white light on the Xfinity Cable Box, is to perform a restart or reboot of the device. Disconnecting the power cable, waiting for …Sep 15, 2023 · Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.512 Messages. 10 months ago. @user_3c54b3, thank you for taking the time to reach out to us here in the Digital Care team via the Xfinity Forum page. I would be happy to take a look at what is causing this issue with your video box resetting by itself. Is there any specific timeframe that you notice this occurs?Use a non-metallic pointed object (such as a toothpick) to press the reset button on the back of the camera and hold it down for 10 seconds. When you release the button, the Power light will blink once. Wait for it to turn solid. This can take up to three minutes. Learn how to reset your Xfinity Camera to fix a connection issue.When the LED is blinking, the pod is connecting to the network. If the LED is solid, the pod is connected and working properly. Is there a light on the Xfinity cable box? Yes, there is a light on the Xfinity cable box. At the front of the box, there is an LED light that will give you an indication of the status of the device.A blinking blue light on your Verizon router might be due to a software glitch or bug, which can interfere with the connection between the router and a WPS-enabled device. You can clear out any software bugs with a power cycle. Power off your Verizon router and unplug all cables. Let it sit like this for around 5 minutes.. First, it indicates that the cable box has been turned off, and seDec 23, 2022 · Cable box has been refreshed, turned on WiFi Boost Pod minimum firmware: 3.4.1.9+. In the Xfinity app, go to WiFi > View WiFi equipment > Select a Pod > Device Details to check your Pod's firmware. If you're using an Ethernet switch, some managed Ethernet switches can block the signals necessary to hardwire your gateway to your Pod. The three dots just keep blinking. Tried changing Note: When you press the WPS button on the xFi Advanced Gateway (XB7 and higher), the blue LED light will slowly blink, indicating it's in the WPS pairing mode. The orange data light on the Xfinity cable box problem i...
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