Make sure your Samsung Smart TV is connected to the internet. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen. Scroll to and select the Settings icon (gear to the right). Arrow down to Support. Arrow right, then down, then select About this TV.And it is normal for the app to not appear right away in the iOS settings app, sometimes it will appear only after the app is launched and requests permission for location/notifications etc. Also note it would be under "Stream" and not Comcast or Xfinity in the iOS settings app. 1. 1.Nov 16, 2021 · To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.That step is crucial when performing troubleshooting. If you haven't tried the suggested order ( remove > restart > re-install ), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System ...Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the ...Please be advised that you can get the Xfinity Stream channel by clicking this Roku Channel Store page here: Xfinity Stream | TV App | Roku Channel Store | Roku or find it in the featured category of the Channel Store in the US and selected Roku supported region to add it to your Roku home screen. In addition, Roku Search is available in ...Never miss a moment with your favorite shows and movies. The Xfinity Stream app is included with both Xfinity Internet and Xfinity TV services. Instantly enjoy TV shows, news, and live sports while your TV box is on the way. Download on the App Store. Get it on Google Play.To access Playback Controls: Press the down arrow on the Roku remote while watching live TV. This will present you with a caption icon. Use the Roku remote left and right arrows to highlight Audio Description, Secondary Audio Program, or Closed Captioning. You can then select OK to turn the option on or off.Experiencing Xfinity Stream issues on Roku? Fix it now with our step-by-step solutions for uninterrupted entertainment...Sep 10, 2023 · @user_da3f81 I can understand the frustration if you are receiving an error on the Stream app. Since it has been a few days can you tell me if the issue has been …Hi, I've used my Roku Express with Xfinity Internet Essentials for a year and a half without problems. It will no longer hold a connection. I have tried re-starting Roku and my router many times over the past week. When Roku does connect it is on Channel 1, however when I select Youtube, CNN Go, ...That said, Xfinity absolutely should be testing their app on the Roku platform more thoroughly, and I've seen customers addressing it directly with them as I have the same issue. 1 Kudo. Roku Stream Xfinity app Mini Guide no longer in sync with channel your on. If channel selected using Last Channels feature, mini guide stays as previous ...Official Employee. •. 1.8K Messages. 2 years ago. Hey there, @user_4f9b7b, thanks for reaching out through Xfinity Forums! We will be removing the Xfinity Stream app from 2017 LGs and Samsung TVs. Here is a link with additional information, https://comca.st/3Obst2J.My xfinity streaming app on Roku is not working . Question • Updated.Closed. As the title states, we use Roku on all of our TVs and the xfinity stream app hasn’t worked for us in weeks. We’ve tried deleting the app, reinstalling, power cycling the roku, etc…to no avail. Just us? Will likely cancel the service if we can’t get it working on these devices since it’s our main way to consume xfinity. Using ...May 2, 2020 · as you stated the number of activated streaming devices on your account can be quite high and as you said the key is simultaneous (that includes smart devices, pc/laptops, roku devices). smart TVs are smart devices. if the device has exited the Xfinity menu the device is no longer using streaming. note that PCs can tie up a stream slot if not exited properly (closing the stream on the web page ...I went under settings and the new Gateway is selected as my home hotspot. I have deleted the Xfinity Stream App on both my devices and will try to reinstall them today to see if they will now recognize the new Gateway. It is my thought that somehow the app is still searching for my old modern and router. 0. 0.Restart & reset modem, roku etc. 3. Uninstall & reinstall xfinity steam app. 4. Add new user to my account and try authorising with the new user account. Tech team suggested what I already tried. Technician even came and check, but they say it is software issue that they cannot work on.Device is a Google Pixel 7a running stock Android and is NOT rooted. Seems to have started after the last Android security update (not 100% sure on that). This is NOT acceptable, especially since I'm paying a subscription. Update your Android app to fix whatever the issue is or I'm switching to a different security cam provider.The Stream app for mobile devices works with any ISP, but the (formerly "beta") "Stream App for TV Partner Devices" only works when connected to your home Comcast Internet service. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments.7 months ago. I have been using my Roku Xfinity app to access xfinity channels. It was working until a short time ago. Now it loads and flips back to the Roku Home Screen. I have: reset the Roku, reinstalled the app on the Roku, and powered down by unplugging and replugged the Roku. Nothing helps.Re: error: TVAPP-00500 on the Mini Guide, also having audio issues. Same issue here on/off for over a year now on multiple Roku's at multiple properties, so the issue is with Xfinity, not you. The only solution I've found so far, is to unplug the tv or perform a reboot from the Roku setting menu under "power". This will immediately clear up the ...Feb 12, 2021 · Xfinity Stream App not work... sable525. New Poster • 1 MessageGrow your YouTube channel like a PRO with a free tool Animals Babies Beautiful Cats Creative Cute Dogs Educational Funny Heartwarming Holidays IncredibleOpen the app on your Roku. Go to the settings icon (the gear). Instead of selecting "SIGN IN" under "Account", go to the next heading underneath it, "Provider". Click it, and it will send you to the page where an activation code presents itself. Plug in your cable provider's info and the activation code and BAM!Xfinity tv app saying subscription required. Hello, I am an Xfinity cable customer and I am having a problem with the Xfinity streaming app (and web site) saying that a "subscription is required" to watch some shows. These shows should be part of my line up and available in or out of home.Here's some steps to try: Unplug the device from power for at least 2 minutes, then plug back in. Delete and re-download the AMC+ App. Confirm that you are still connected to your WiFi or Ethernet network. Make sure you have updated to the latest software version and that your device is fully updated by checking your settings.Xfinity Stream Beta app not working, error 500. Xfinity Stream Beta app on Roku Streaming Stick+ isn't working the past 2 days. Xfinity support tested all connection and setting on there end, seems all okay.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Remove/reinstall procedure: Highlight channel on home screen. Press * key on the Roku remote and choose Remove channel option. This will remove the channel from ALL Rokus linked to this Roku account. IMPORTANT- IF YOU SKIP THIS STEP YOU MAY NOT GET A CLEAN RE-INSTALL: Restart the Roku to clear its memory.I cannot get the "advanced security on the go" feature to enable through the Xfinity app. I keep getting the following message: "Advanced security on the go wasn't setup correctly". I have connected with chat support multiple times, and each time they refer me to the following article, but I cannot get past step 4 for IOS devices ...First, make sure that your Roku is connected to the Internet and that your Xfinity account is active. Then, try restarting your Roku device. If that doesn’t work, try uninstalling and reinstalling the Xfinity Stream app on your Roku. If none of these solutions work, it’s possible that there’s an issue with the Xfinity servers or with your ...There is a known issue where customers are receiving a free with subscription message when attempting to tune to some channels or channels may be missing on X1 STBs and Xfinity Stream applications. Errors include (but not limited to) XRE-03144, "Free with Subscription - LIVE TV" or "Missing Channels on STBs".streaming not working. Again today 11/16- streaming on TV with roku stick does not work. Xfinity app goes thru and then a big black box comes up in the middle stating error, try again later yet you can hear the channel you chose but the black square box is in the way.... 2nd time this month!!!Delete the Stream app, reboot your modem and the Roku at the same time. Install the Stream app again. 1. amywantstouseroku • 5 yr. ago • Edited 5 yr. ago. I have tried this, but I will do it again since there were two responses to do the same thing. I tried this again as suggested and it did not work.The fix for me was to to assign my Roku device to the Gateway using the xfinity app on my Iphone. Log into the app, tap the Internet icon at the bottom of the screen, tap your modem under devices, tap change Wifi Settings Using xFi, tap your network device name, tap Gateway under network devices, scroll down to see all your …Here are some options on performing a manual software update. Option 1: Using the Samsung TV remote: - Navigate to Menu. - Select Settings. - Select Support. - Select Software Update. -->> Note: If the Software Update option is grayed out, it's because a streaming app is running in the background.Select the Account tab from the bottom right corner of the app. Select Activate xFi Pods under Devices section. Choose which xFi Pod you're installing. Tap Get Started to begin activating your xFi Pods! If you already have xFi Pods (1st Generation) on your network and are now activating xFi Pods (2nd Generation), you'll be instructed to ...The Xfinity Stream app is included with your Xfinity service. You never have to miss must-watch TV. Stream top networks, live sports and news, thousands of On Demand shows and movies, and even your DVR recordings on any screen. Top Features: • Connect to your home WiFi to stream your full channel line-up and your entire Xfinity On Demand library.Fire HD 8 (2017) Fire HD 8 (2018) Fire HD 8 (2020) Unfortunately, at this time, the Xfinity Stream app is not compatible with Amazon Firesticks. If you happen to get it to work on an Amazon Firestick unfortunately since it is not considered a compatible device, if it stops working there is nothing Comcast can do to assist you with getting it to ...Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. Thank you for reaching out and reporting this issue.I've been using the Xfinity stream app on my newer Roku Ultra with no problems since I got it. All of a sudden it's not working today. I'm getting…Basically, some of the content on te xfinity streaming app live tv is displaying in 4:3 aspect ratio and we can't find any options to fix it. When it goes to commercials it'll go to the full screen but when it comes back to the show it cuts back to 4:3 with black bars on the edges of the screen. Watching the same channels on the cable box those ...streaming not working. Again today 11/16- streaming on TV with roku stick does not work. Xfinity app goes thru and then a big black box comes up in the middle stating error, try again later yet you can hear the channel you chose but the black square box is in the way.... 2nd time this month!!!Restart your Roku device. To restart your Roku device, you can either unplug the power cable, wait a moment, and then reconnect it. Or you can use the following steps to restart it from the Settings menu. Press Home on your Roku remote. Scroll and select Settings. Select System.As a first point, we'll need to reset the Roku system. Then Power off the tv and disconnect both power and HDMI from the Roku. Remove the batteries from the Tv Roku remote.APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfinity support. They will have me restart the Flex, maybe ask me to clear the cache and tell me diagnostics look good against my device.My Xfinity app will not go past the sign in screen. Normally when I open the app, it automatically logs me in. After the most recent update, I went to check my modem and it was asking me to sign in. I signed in on the popup screen, but it won't move past the sign in screen. I have deleted the app once and it still won't work.Apr 24, 2023 · Rebooted modem, restarted Roku, removed and re-loaded Xfinity stream app, Roku is up to date, disconnected power and reconnected power to Roku Nothing more to try, very frustrating. 2 0When I try to connect to Xfinity it says sorry try again later. Here is the initial step for troubleshooting that may be effective. Kindly disconnect the power cable of your Roku device and Wi-Fi router for a minute and then reconnect it to restart the device. This should prompt your TV to display the Roku logo.First, make sure the Max app and your Fire TV are up-to-date. Max app: On your Amazon Fire TV, highlight the Max tile and then press the Menu button on your remote (button with three lines).In the lower-right corner, choose More Info > Update.; Amazon Fire TV: On your Amazon Fire TV, go to Settings > My Fire TV > About > Check for System Update.; Then, open Max and try using the app again.Users started reporting an audio issue to Xfinity TV support in late October 2022. Basically, the sound will generally become very loud and distorted or alternatively very low. Exiting the Stream app and re-entering it clears the audio issue. The issue is not seen for me in any other apps on Roku including Netflix, Amazon Prime, etc.Also, kindly try to perform the correct sequence to reboot this channel by removing the channel, restarting the device, and adding the channel. You can also try to check for the channel's update by clicking the star button on your remote. Please let us know if this fixes the issue. Regards, Janadee. Nadee K.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Yes, web-based email works fine. eMClient said all my settings were correct. I have tried other 3rd party email programs like thunderbird and the same happens, my credentials cannot be authenticated. It's an issue with Comcast and 3rd party emails. Yes, I have checked to allow 3rd party email in my comcast settings.. Re: Xfinity Stream crashing on startup with 11/1/23 updaI've seen similar with roku TCL and Hisence with sling and hulu a Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist. streaming not working. Again today 11/16- streaming on TV with roku s Thanks for the posts. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically. Here are some options on performing a manual software update. Optio...
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