The problem is with the Verizon mobile site and app., not with the phone. You can no longer view usage logs. It was available before Verizon updated the site. Please advise if and when this will be corrected. I, along with lots of others, want to be able to view this information without having to go to a desktop computer.If you're using Verizon Messages, log into your My Verizon account, hover over My Plan & Services at the top, then click Send a Message. Click the thread you want to save (on the left), then click the three dots in the upper right-hand corner; click Print or Export, depending on your preference.If you need to enable or disable group messaging via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon ...That is certainly a lot of missing messages, BPJR14. I'm sure we'll figure this out. Are most of the messages that are not showing in history messages with other Apple device users? Our friend, tikibar1, had a very good suggestion. Since iMessages don't go through the Verizon Wireless services, those messages won't show as text through …Viewing your text message history typically requires access to your service provider’s website with a valid user name or cell phone number and a password. Access the Verizon Wirele...Community. Discussions. Mobile. Services & perks. Verizon Messages. Can I turn off the message log? 3.2M Members 15.2K Members online 269K Discussions 44K Solutions.An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one can give ...When i first got my phone i had issues with texts taking forever to get to my friends. But after a while it started working. If i were you i would call customer service.Shadyladysd, dealing with service issues can be frustrating, especially if you are encountering My Verizon call/text log issues. Verizon is here to help. We sent you a Private Message, please review at your earliest convenience. I used to be able to log on and choose a number on my account and see current calls or texts.11-26-2019 08:06 AM. Have had my Galaxy S10+ for a couple months now with no issues. Woke up and noticed that the Messages+ app was receiving a duplicate of EVERY text I received. When switching the default message app to the standard Android Messages, the problem stops. Have tried partitioning system cache, clearing App caches, deleting App ...09-13-2017 01:41 PM. No one at Verizon seems to be able to answer WHY group texts are generating erroneous numbers that masks the actual sender of the message. It seems like Verizon is intentionally being oblique in addressing this issue. In an age of security, most people are hugely wary of opening a text from a number they don't recognize.I realize the importance of retaining messages and I'm here to help! Which device do you have? Which messaging application are you using? Have you deleted the messages that you're referring to? AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the Correct Answer button under my response.An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one …Re: Not Receiving Metro PCS Text Messages From Verizon. vzw_customer_support. Customer Service Rep. 07-21-2020 08:17 PM. We would need to troubleshoot this matter to get to the bottom of it.Yes, Verizon account holders may have the option to recover deleted text messages. The availability and process for recovering deleted messages vary depending on the device, operating system, and other factors. It is recommended to contact Verizon customer support for assistance in retrieving deleted text messages.App inactive, Internet off: does not receive texts until Internet connected Basically, it seems that if the Verizon Messages app has gone inactive from a period of disuse (or, during my experimentation, from force stopping it), incoming text messages are treated almost like MMS, for which Internet (Wifi or data) is required to load.01-01-202211:27 AM. For the last 24hrs I'm not receiving all the text messages in my group texts. Some messages come in but not all. It's not one group in particular and it's not one person in particular. My husband is part of one of the groups and showed my the group text on his phone and I didn't get some of the messages in the group like he did.You can turn email-to-text back on by texting On to 4040. Will I miss out on receiving any important messages by opting out of email-to-text?You can verify they do not use data by accessing Settings>Cellular>look through all the apps, you will see iMessages or Messages are not there since they are …Messaging. Messaging, or texting, is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.Legend. In response to JoeV13. 04-10-201407:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.Missing text message photos. OLP. Enthusiast - Level 1. 05-17-2017 09:19 PM. I have a Motorola Moto Z phone with Verizon Messaging+. Recently I have noticed that photos disappear from my incoming text message after i initially view them in the message. Today I received a text with pictures. the text had a download button which I downloaded from ...I have also uninstalled SMS pop-up to see if it was the problem with no luck. I have looked over the settings multiple times and still cannot find anything that would be causing this. Suggestions are welcome. Second issue - when editing a text message in portrait mode I may erase multiple characters by holding down the backspace key.I unsubscribed from Messages Plus on Verizon. My Verizon line is still completely active. I can make and receive calls on it as well as texts. Most texts and calls actually go to my Verizon line. Only texts and calls that go to my ATT line are those from ATT customers. Please set me up with Advanced Technical Support to help finish this port.Specialist - Level 1. 02-23-2011 04:48 PM. After careful review, I learned this is an issue known to HTC who are in the process of creating a fix which would be pushed directly to your phone once completed. I apologize as I have no timeframe or additional information regarding these messages being deleted.Go log into MyVerizon-->In the middle of the page, click the text message tab-->view usage-->Select phone line you'd like to see details for-->view messaging details 0 Likes ReplyHey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.Mar 6, 2024 · 03-06-2024 03:15 PM. I've been having a ongoing issue this past week after changing my phone number where I'm not receiving text messages from certain contacts. my sent text messages have been delivering just fine, but for whatever reason incoming texts from certain people just aren't going through. I've tried every troubleshooting option ...04-21-201102:30 AM. As long as you are not uploading the pictures to be viewed on the Verizon website! Any pictures uploaded to Verizon to be shared that way, can be viewed by the account holder. If you are just sending and receiving them from one phone to another, then the sender and recipient are the only ones who will see them.I have the Moto Droid 1, and my phone memory filled up. This morning, I received a text, but the message was rejected due to low memory. I could've sworn that I've seen a way to check the website to see the number it came from and I've read some posts indicating to do this, but I can only see usage totals.of a text message (e.g. 10-digit [email protected]). This service, known as Inter-Carrier Messaging, eliminates the need to use an email domain to reach text-messaging subscriber. Simply use the 10-digit mobile number to address your text message. Note: Verizon Wireless makes every effort to deliver your message addressed to text messagingText messaging has become one of the main means of communicating through mobile phone service. SMS messaging is an optional feature provided by mobile service providers and can be ...log into My Verizon , click on the "Data" and it's going to show you your usage . Right under the Data wheel or scale it shows one spot for calling , and another for messaging . Click on the messages and you'll see another spot to click - that will show you your message logs for the current cycle . 0 Likes. Reply.Hello! We understand the importance of having access to your text messages logs and will be glad to help. To better assist you, I'll be sending you a Private Note, please reply to it, so we can get started.Jan 2, 2024 · To view your text message log history, sign in to your account at the Verizon website. Then, visit “Bill Summary” and go to the option that says “Charges By Line”. The call data for every number that’s part of your Verizon account will be displayed. In this section, you’ll see only about 18 months of data.Jan 2, 2024 · To view your text message log history, sign in to your account at the Verizon website. Then, visit “Bill Summary” and go to the option that says “Charges By Line”. The call data for every number that’s part of your Verizon account will be displayed. In this section, you’ll see only about 18 months of data.I unsubscribed from Messages Plus on Verizon. My Verizon line is still completely active. I can make and receive calls on it as well as texts. Most texts and calls actually go to my Verizon line. Only texts and calls that go to my ATT line are those from ATT customers. Please set me up with Advanced Technical Support to help finish this port.Currently have an issue where my Galaxy A51 will randomly stop receiving text messages. Outgoing texts work fine. When I restart the phone all the texts will come in. This started about a week ago and has happened several times in the last few days. I think the issue is when the phone looses cell service.I've tried Verizon Content Transfer, SMS Backup & Restore and I've tried saving texts directly from within Verizon Messages on the old phone and restoring them in the new phone. I have over a year's worth of texts. Most transfer but there are a good number that just will not. After some digging, I thought it might have to do with "advanced ...Message logs are usually active for the current bill cycle via My Verizon. Once a new cycle starts, the message log will reset. If you need access to your call log, I would recommend accessing the PDF file on your My Verizon account and taking a look at the call detail. 1 person found this solution to be helpful.No, it is not possible for anyone to delete text and phone call activity from a Verizon bill. The bill is generated based on the usage data stored on Verizon's servers, and this data cannot be altered or deleted by anyone other than authorized personnel at Verizon. Every piece of information that is present on your Verizon bill cannot be ...Jan 29, 2024 · An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one can give ...Sign in to the My Verizon website (not app). Visit the My Usage page. Scroll to View previous usage. From the previous usage page you can choose View or Save printable bill (PDF). Note: You can also call #DATA from your wireless phone to get a text message with current data usage details for that line.I never saved or deleted my texts; they just aren't there. Is there any way to get them back? Can I go to a Verizon store and have them print themGo to settings> messages> and turn MMS messaging on. MMS (picture messaging) must be enabled in order to send them. MMS also requires data to be working. Ensure that your data is working by going under settings> general> network> cellular data & data roaming need to be turned on.Shadyladysd, dealing with service issues can be frustrating, especially if you are encountering My Verizon call/text log issues. Verizon is here to help. We sent you a Private Message, please review at your earliest convenience. I used to be able to log on and choose a number on my account and see current calls or texts.12-24-2019 03:41 PM. These missing messages are not shown on the web page but when they are received by the phone, the count of messages awaiting on the Message icon in Chrome shows the number of new messages seen. Messages are from Verizon 900080004000, my pharmacy about picking up meds, from Pizza delivery that they are on the way.If you need to record or retrieve text messages history on your phone, read this post to get text message records from your cell phone provider, backup, etc. ... so you can't get the content of the text messages, only the logs. Verizon. If you're using Verizon, here's how you can get the text logs: Log in to My Verizon using your account ...It indicates that Illinois may be where the bill was sent from and they use CST. Not a problem in my case as I am also on CST. Correspondence Address: Verizon Wireless Operations Support 777 Big Timber Road Elgin, IL 60123. 0 Likes. Reply.On Android phones, open the app and press on the Menu icon (3 dots). Then, press on Call History. On an iPhone, open the Phone app and open Recents. Verizon's website or app can also be used for checking history. For this sign in to the account and press on the Account option. "Call details.".vzw_customer_support. Customer Service Rep. 01-26-2023 10:45 AM. First and foremost, we're sorry to hear that your device is broken. We understand how important your device and its service are to you. Verizon takes protecting our customer's personal and account information very seriously.I only want to carry one of them and would prefer it to be the Commando. I am trying to use VZ Messages to get my work texts on the Commando. No matter how many times I clear the setting, uninstall, reinstall the app, etc whenever I start the app on my android phone, it just says "Starting Service" and then displays the texts from that account.Hope this helps somebody else! I could not get Google Messages to see existing texts when switching from Verizon Message+ for at least 2 weeks. I tried lots of things (including switching default messaging app to Samsung Messages and Google Messages many times), but the following worked for me with my Samsung Galaxy S23+.If they were delivered to your device, then you'd have to view them on that device. An Accepted Solution is available for this post. 06-13-201209:13 AM. If your phone has been turned off, then activating another phone on the same line should bring in all the text messages that have not been retrieved yet.Tap the. Message icon. (located in the lower-left). Tap a message. For additional info on Verizon Messages (Message+), check out these FAQs. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages with the Verizon Messages (Message+) app on your iPhone.Ask for the phone and compare time stamps of messages against the log. If messages are missing, keep the phone. Parenting, toughest job in the world, yet the best way to handle this issueFeb 19, 2018 · 02-19-201807:09 AM. Just in the past couple days, I have had an issue with text messages on one device not showing in the usage log or in Family Base. These had normally been showing within 15-30 minutes and now are not showing for days, if at all. Yes, this is an iPhone, no I am not talking about iMessages, I know those will not show in either.If so, if texting another iPhone, the message is sent through iMessage and not text message and goes through Apple not Verizon. You can turn iMessages off in settings if you want. View solution in original postMessaging. Messaging, or texting, is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.The great news is that customers who sign in to the My Verizon Web or desktop app are able to view, send, receive and print messages. You can access the messages from tablets, computers and even the cellphone. Messages start syncing on the day you sign up for the Integrated Messaging service. Any messages you sent before …Messaging. Messaging, or texting, is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.In today’s fast-paced digital world, communication is key. Whether it’s for personal or professional reasons, staying connected with others has never been more important. One popul...From the "Messages" tab, tap the. Compose icon. . Tap. Create New Group. . Enter a group name. If desired, select Admins who can edit the group. Select members by typing in the name or phone number or selecting from the Recents list then tap.Master - Level 1. 07-02-2010 06:01 AM. Verizon keeps text messages on file for 10 days or 240 hours. Once this period has occured the messages are deleted from our system and are no longer available. (Taken from Zrock02 here)jamalgt65 we'll make sure everything is clear! Verizon Messages allows you to view texts online, however since the text is deleted then it's unable to be retrieved. You can view the past 90 days of the messaging details (phone number, time, and date) from My Verizon to help put the pieces together. AshleyS_VZW Follow us on Twitter @VZWSupport10-20-2010 03:00 AM. You can view records of when texts were sent/recieved and the numbers from/to online for the last 3 months through MyVerizon. Past that, you will have to call Verizon and request copies of your old detailed bills, I believe they charge a fee to retrieve those records. The only way to retrieve the CONTENT of text messages is ...If you need to enable or disable group messaging via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon ...This is the method our customers would have to follow to obtain their text message transcripts. Please explain you are not a Verizon customer, you need your text message transcripts for your Xfinity Mobile account when calling the above number. Please note your text message records are only retained for 6 months. I am an Official Xfinity Employee.both using verizon messaging app. Now what's odd Is that the messages that are missing from the online log, when I go to any of the messages on my phone that ...Tap the. Message icon. (located in the lower-left). Tap a message. For additional info on Verizon Messages (Message+), check out these FAQs. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages with the Verizon Messages (Message+) app on your iPhone.These steps can help incoming calls reach your device. If they don't work, use our Troubleshooting Assistant for more help: Restart your phone: Android - Varies by device manufacturer, but most require holding down the power button for a few seconds to power off. Power back on by pressing the power button. Apple iOS - Varies by the generation ...To be able to view texts online, you need to not only subscribe the Verizon Messages service but you would need to be logged into the My Verizon account for that particular number. While an Account Owner may be able to change features and plans on all lines they would still only have access to the texts for their number. MatthewT_VZW.Verizon wireless text message problems Section 3: Contacting Verizon Customer Service. If you are unable to resolve your text message problems through troubleshooting, contact Verizon customer service for assistance. To prepare for a customer service call, gather relevant information about your device and network, such as your device make and model and your network carrier.10-06-2015 05:00 PM. wyldewillie - We always want you to know the history of your messaging detail. Let's work together to figure this out. Do you currently subscribe to any messaging services that provide you with alerts. Also, is this for current message details or past detail. Oftentimes, current detail will reflect your own number until we ...I was advised to uninstall and reinstall it. I have done that. I did it through teh google play app. I did not lose any of my messages or message history when I reinstalled it everything was still there. I have not had it happen since, and I have received a few MMS messages. I am fingers crossed that it did work correctly and messages duplicate ...Sometimes the 160 character split will break up the message and send the rest in another message, but most of the time I never see the end of the message. I currently use the existing text messaging app in conjunction with the SMS pop-up. The issue was prevalent when I used Handcent and then uninstalled it to see if that was the problem.You can't - other than never setting up the online account access to begin with. If you are part of a family share plan, and not the account owner, the account owner will have access to that info for all lines on the account. 0 Likes. Reply.Legend. In response to JoeV13. 04-10-2014 07:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.Shadyladysd, dealing with service issues can be frustrating, especially if you are encountering My Verizon call/text log issues. Verizon is here to help. We sent you a Private Message, please review at your earliest convenience. I used to be able to log on and choose a number on my account and see current calls or texts.Apr 23, 2009 · When i first got my phone i had issues with texts taking forever to get to my friends. But after a while it started working. If i were you i would call customer service.With both attempts, certain text messages are not transferred to new phone. The messages that are not being transferred appear to be texts that are longer than character limit for SMS and have been converted to MMS. You can see the text on the old phone, and it is missing on the new phone after transfer. Other MMS such as a group text are being ...Some Verizon users have been able to solve their SMS messages by downloading the Verizon Message+ app, but it's not a complete fix for everyone and it …Sent messages not showing on phone, just tablets and PC app. 07-05-2019 04:17 PM. I have Verizon Msg+ installed on my phone (Pixel 2 XL), multiple Samsung tablets and my Win10 PC. When I send a text using the app on my cell phone, the sent message shows up happily in the conversation, as well as in the same conversation on the tablets and PC ...Messaging and texting FAQS. Find out how to send and receive texts with your mobile device and ways to archive your messages. Learn how to fix text messaging problems by restarting or resetting network settings.01-21-2024 10:19 AM. Have used message + app for years on my Verizon phones. As of a few days ago, Jan 18, 24, I stopped receiving almost all text messages. I seem to be able to send texts. The only messages I have received thru the app have been screenshots or photos. I've tried restarting my phone a few times and turning it off for an hour ...Please keep in mind; the text message content is stored on our server for 3-5 days before being deleted. Once it is deleted, it cannot be retrieved. If this information is needed for litigation purposes, please have your attorney contact us directly at 1-800-922-0204.Normally when replying to a group text (depending on your phone settings), the reply is sent to ALL recipients of the original text. You may not even be aware the original was a "group" text when you replied. You would be charged for 1 text for each recipient to which the reply was sent. Your phone would ONLY have the 1 reply listed in your ...Verizon Messages: Take Texting to the Next Level | Verizon Wireless. Also, another reason Joel could be missing messages is because the integration functionality of the app is designed to work optimally when the Messages+ app is set as his default. Joel said that he is using his native app as his default. Joel, please set your Messages+ app as .... Re: Deleted Text from Verizon Website. vzw_customer_suppA person sent me important text messages t From a Home screen, navigate: Settings. Messages. . If an app isn't available on your Home screen, swipe left to access the App Library. Tap from the following Messages settings to turn on or off : If you can't turn on or sign in to iMessage, restart your iPhone. Tap the. iMessages switch.I upgraded from a Galaxy S4 to a Galaxy S7. I used smart switch to transfer my info (texts, call logs, photos, etc). I see all the texts from my old phone in the message app. However, I am missing a lot of those same texts in the message+ app (some as early as last week, others later). Is there a re... Mar 31, 2014 · Legend. In response to JoeV13. 04-1 jamalgt65 we'll make sure everything is clear! Verizon Messages allows you to view texts online, however since the text is deleted then it's unable to be retrieved. You can view the past 90 days of the messaging details (phone number, time, and date) from My Verizon to help put the pieces together. AshleyS_VZW Follow us on Twitter @VZWSupportI have been having the issue for a couple months now wherein people will send me texts and they are not received. However, when restarting my phone, I will all of the sudden gets loads of texts at one time. Some of these could be 24 hrs old. Additionally, (and more concerning) many times, duplica... Missing text message photos. OLP. Enthusiast - Level 1. 05-17-...
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