Choose your issue. If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting: The TV has no power. TV turns off or randomly restarts. An LED keeps blinking on the TV. Slow or unresponsive remote. Missing channels & signal quality.Box keeps freezing. 10-26-2019 08:13 AM. Here is my problem: all of the Verizon Fios equipment is in our basement. The main cable box is on the second level and the other box is on top floor in the bedroom, which is the problem. The main box is a bigger box and the bedroom is smaller. Even though the box in the bedroom is connected with coaxial ...I complained about this to a Verizon tech rep over the phone and he told me Verizon was soon going to be downloading a "patch" to all STBs that he thought might fix this issue. We'll see. This has been going on for a long time and doesn't matter what kind of TV you have. I have a Sony TV and even replaced the STB hoping that would help but it ...Verizon Fios TVTroubleshoot your Fiber TV set-top box. Resetting or rebooting your set-top box takes less than a minute and can be the key to fixing connectivity problems. Here's how to do it. Press the power button for 15 seconds or unplug the power cord from the equipment for 10 seconds; then plug it back in. Do this for each of your set-top boxes.every time watch Pluto tv app on the FiOS one box it be ok then it starts to freeze up that need to run a update to FiOS one boxes for the app on there so i and other could be able to watch and also i notice some of the app on FiOS one box look very old from back 2005 like the Pandora app look very ...I am getting sick of this STB. We get up in the morning and try to turn on the TV. Every morning, the STB is frozen and will not respond to the remote, or to button presses on the box. The only way to get it to respond is to rip the cord out of the back, and reboot forcibly. It takes about 5 minu...Estate freeze trusts can help children avoid a huge tax burden on a family business after the loss of a parent. Read more about estate freeze trusts. Advertisement It's a story as ...Whether I am using Internet Explorer 8.0 or Firefox 5.0.1 my internet connection will suddenly freeze up. I am able to sometimes close the windows, but when using Firefox, I cannot re-open it unless I restart the computer because it keeps coming with "Firefox is already running error".I always turn the router off then back on again .when the router freezes my whole computer freezes.the second I turn the router off to reset it my computer works fine.if my router freezes should that cause my whole computer to freeze.i can click on stuff but nothing will pop up until I turn the router off.then everything I clicked on will work.Fios TV Freezing . So ive had Fios for about 6 months. I use it mostly for internet access and streaming. The main box is hooked up in my living room, and 10 feet away my router is hooked up in my office. The only other STB I have is down the hallway in my master bedroom, its the newer wireless box.Signal loss. WiFi Instability. Overheating. Dust. Here are some solutions to the problems above: Restarting your TV. Cleaning your TV. Trouble with your smart tv freezing up? We’ve got your answers. Your TV won’t stop freezing until you solve the problem with the right solution.Power off your smart TV and unplug the power cable from the power source. Long press the TV power button for about 30 seconds. This will completely drain power from the TV's capacitors. After leaving the TV idle for a while, reconnect the power cord and turn it on. This might solve the streaming issue.Unacceptable freezing. 09-21-2020 05:33 PM. I can't figure out why I upgraded... This system is terrible.. For 3+ months the thing freezes 5 times per day and has to reboot. Techs been here 4 times. New boxes, new splitters... none of it matters. Biggest scam on Earth.I just got my FIOS TV set up yesterday with the 7200 series box (HD DVR). I'm having problem with playback of recorded programs; essentially they are constantly freezing for a second or two; the audio continues just fine, but the video freezes.The technicians only replaceed two out of the three boxes and splitters cables were not premade. Technician from FiOS said they could not replace the main cable going inside the walls from outside but the channels the store freezing up never had this issue when I had Xfinity Comcast, so i why am I having this issue with a Fios if they replace three 2 out of three boxes.TV skipping and VOD randomly freezes. It’s so random I can’t pinpoint what the problem is. It almost seems as if the Fios one STB is disconnecting from the internet for a few seconds then it’s back up. I can’t get through a 60 min episode on VOD without it disconnecting and starting the episode over. Has anyone had this issue and is ...Box keeps freezing. 10-26-2019 08:13 AM. Here is my problem: all of the Verizon Fios equipment is in our basement. The main cable box is on the second level and the other box is on top floor in the bedroom, which is the problem. The main box is a bigger box and the bedroom is smaller. Even though the box in the bedroom is connected with coaxial ...Fix your picture quality issues with Verizon's online troubleshooting tool. Learn how to resolve pixelation, missing channels, and audio problems.Accessibility Resource Center Skip to main content. Personal Business. 1-833-VERIZONReset Fios Router to factory reset. Connect box via wifi, it will connect automatically to the network. Enter Diagnostic Menu on Box,. Press power button and press Ok twice and it should take you. It might take a few tries. Update wifi connection on the box with your SSID from your router.Connect the coax cable from the coax port on your router to a coax outlet. (Required for Fios TV*) Connect the Ethernet cable from your router's WAN port to an Ethernet outlet. (Required for speeds greater than 100 Mbps) Connect the power cord to your router then to an electrical outlet. Router will take up to 10 minutes to update completely.You can also try switching to compenent cable to see if issue stops. If you have anothe box, you can switch them and see if the problem happens when the box is moved. After watch TV for a while like 10 to 20 mins, the screen get black out for a few seconds then it come back. This happens frequently and on all.Re: fios tv picture freezing up. 10-19-2012 06:51 PM. I have five tvs, each with its own STB. At various times any one of them will have a frozen screen and no sound. The screen eventually comes back, sometimes when I change chanels back and forth (often many times) or turn off the tv entirely and turn it on again..Verizon Fios offers fast, reliable internet and comes with a free year of Disney+. 1 And if you live in one of the select cities where Verizon 5G Home Internet has landed, you could experience the first 5G wireless network with ultra-fast speeds. Plus, with Verizon 5G you get Disney+ free for the first 12 months and a free month of YouTube TV. 2.On any of my 5 STB, when watching youtube through the built in widget, usually after the 3rd or 4th video, youtube videos will completely freeze. This last for anywhere from 3 to 10 minutes. At this Point No buttons on the FiOS remote will work. The system completely freezes up. The ONLY options are to wait the 3 to 10 minutes.Hello! I'm hoping I can look here for answers! Within the last year or so my fios tvs have started having intermittent freezing and pixelation only on a handful of high DEF channels. Nothing has changed about my set up - same Internet, cables, TV, router, you name it! It's been the same set up for 1...Since getting the Quantum box, the TV (video and sound) often freezes - have done reboot of box and router (which only temporarily helps), all the in-home agent processes. Problem not dixed. In addition, the DVR often does not record programs that we've setup to record - or, in some cases, records...Nov 1, 2021 · Live TV constantly freezes on my Mini. Sometimes the feed will resume after 5-10 seconds only to then freeze again and repeat. The channel name/info appears when it does this, as if it's sort of 'refreshing' the selection of that channel. Other times it will just freeze and stay that way.I updated to Fios one. Everything works fine as long as my main TV with the main STB is on. When I turn it off, and try to watch a TV attached to a mini, the picture keeps freezing up. Stops as soon as I turn the main unit back on. I know it all goes thru the main box, but I shouldn't have to leave that TV on to watch TV elsewhere in the house.Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.). Sometimes that’s all you need to do. Move closer to the wireless router. Actually, use a wired connection, if available. Close any background programs that …FIOS TV One set-top box keeps on freezing and rebooting when using DVR. Hi! I have had a FIOS TV One DVR box for around four to five years. For the past month or two, the box keeps on freezing, mostly when I am using the DVR, but sometimes when I pause live TV as well. Then red and green lights on the box start flashing, and the box reboots and ...04-09-2009 12:39 PM. for the past 2 weeks i have been having a 1/2 second freeze on the following channels 257, 51, 258, 253, 191. more channels are on that list. i would be watching channel 257 viewing Adult Swim, and during one of the shows it would randomly sound mutes and picture freezes for 1/2 of a second. i had my box replaced by Verizon ...FWIW - I have 2 CISCO HD DVR's and 1 STB. V* has replaced the splitter and the main board on the control panel. Channel 618 still freezes, as do several others in the 600's. Sometimes it's only 1 set, …/r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ...Plug the box back in, then the HDMI cable. Let the box reboot and reset. If that doesn't help, look at: Main Menu > Settings > System> Reset settings, and do it. …Reset Fios Box. If your TV is showing No Signal, you might want to reset your Fios box manually. To do that, you'll have to restart the TV box and the router, unplug the power cord from the back of your TV box and that of the router. After you've unplugged, wait for a few minutes for it to fully reset before plugging it back in.Fios TV; FIOS DVR recordings experience freezes during play... cancel. Turn on suggestions. ... I have the Verizon QIP-7261-1 and it works fine when I record and play back FIOS TV shows. I wanted more storage so I bought an external hard drive and a eSATA cable. The cable is an 18" Premium Quality Shielded eSATA (External SATA) Round Cable 6Gb ...Here (south jersey) and now (2021) I'm having these exact problems with NBC Sports Philadelphia channel 576 screen freezes and pixilation for 4 consecutive days and counting. Paying over $200 per month including sports fees and severely poor quality. Had to just turn off tv's (2). Every connection is tight and serivces reset thru Verizon. C'mon ...12-09-2023 07:46 AM. Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a …Fios TV keeps freezing. 11-30-2022 06:52 PM. I have done the unplug let sit repugnant it. Moved the ont, router, cable box and still not resolved. This happens every time I watch TV. Literally all day every day. They have come and say it's fixed but still doing it.07-11-201507:00 AM. DVR SHOWS TEMP PAUSES AND FREEZES DURING PLAYBACK ON DVR SERVER BOX IN SAME ROOM. Recently switched to new FIOS Quantum servers and client boxes (another mistake I make with Fios). Upgrade happened a few weeks ago and now recently when I play DVR back on SERVER box in same room it pauses and freezes.Whether I am using Internet Explorer 8.0 or Firefox 5.0.1 my internet connection will suddenly freeze up. I am able to sometimes close the windows, but when using Firefox, I cannot re-open it unless I restart the computer because it keeps coming with "Firefox is already running error".Accessibility Resource Center Skip to main content. Personal Business ...Resolve troubles affecting your fios TV service; Resolve issues with missing channels, subscription issues, and sports blackouts; Do all this and more, without waiting! You can expect to fix most issues in the troubleshooter in under five minutes.lower level Wi-Fi mini cable box, picture freezes, ddr and on demand also freezes, not watchable, apps on my Samsung tv plays without problems I had spent hours upon hours with tech support and no solution, Fios seems to think it’s the tv and Samsung seems to think it’s the Fios.After the television has been playing it will just freeze. Sometimes a freeze is all that happens, sometimes I get the Lost Connection to FIOS TV One message. When I look at the self diagnostics it has red 0.0.0.0 on the WAN, when I look at the main box it has the same thing. Also fails on other items on that screen. I've had 6 or 7 techs out here.Watch TV from virtually anywhere with a Fios TV subscription. - Choose from hundreds of live TV channels and stream thousands of On Demand movies and shows. ... They mention that it freezes often, crashes, and locks up videos. The video keeps stopping due to buffering issues, and it has a heat problem that causes it to pause, stop, or cut out ...Enjoy Live TV, news, sports, plus thousands of on demand movies and shows. with the Fios TV Mobile App or by visiting tv.verizon.com, at home or on the go. Beyond cable. Get more with Fios TV. Get your first set top box rental on us. Get a $200 Verizon Gift Card, on us.Reset Fios Box. If your TV is showing No Signal, you might want to reset your Fios box manually. To do that, you'll have to restart the TV box and the router, unplug the power cord from the back of your TV box and that of the router. After you've unplugged, wait for a few minutes for it to fully reset before plugging it back in.Step 3. Remove the power cable from the rear of the set-top box if the U-Verse TV service is still freezing. Leave the cable unplugged for up to 15 seconds before reconnecting it to the power jack on the rear of the receiver. This will reset the box to the original operating condition and resolve operating issues. Advertisement.You then have do a hard reboot by pulling the power cord out and putting it back in. After doing that everything is normal again. There is no pattern to it. Sometimes it will go a few days without rebooting. Sometimes it does it every few hours. Sometimes you can be watching TV, the screen will freeze, but sound continues. It was only the main box.Now that we’ve identified the reasons why Verizon Fios Keeps Freezing, let’s look at possible solutions to fix the issue: 1. Restart Your Router or Set-Top-Box. Restarting your router or set-top-box can resolve many issues, including freezing. 2.Head to the Settings tab, select My Fire TV, and select Reset to Factory Defaults. Select Reset on the confirmation prompt to proceed. Alternatively, press and hold the Back/Return button and the Right direction button for about 5 seconds until a factory reset confirmation prompt pops up on the screen. 3.It freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.I’ve been having issues with my Fios TV service for months. It regularly skips / freezes no matter the channel, or if on DVR or even Netflix. I have checked all my connections many times and reset the boxes myself many times. perhaps the most frustrating part is that when I reach out to Fios and ...The setup is as follows - they have a Motorola STB (not Fios ONE) on the main TV in the living room. Works great. They have another Motorola STB for the old TV in their bedroom. Works great, with one exception: it will freeze up UNLESS the downstairs box is turned on. In other words, people watching both televisions = fine. Downstairs TV ...Add me to the list of people experiencing constant freezes and lockups on my DVR and other STBs. This often (but not exclusively) involves NBC HD channels (including MSNBC and NBCSN). Sometimes switching channels brings the picture back. More often it requires a reboot. Several times I've lost D...When the TV screen freezes (it can occur on any TV), I can use the remote and change the channel but the screen remains frozen. After about 30 seconds, the TV screen unfreezes and the screen will show the changed channel. While the TV screen freeze could occur any time, the problem seems to occur more often at about 9 PM local time./r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ...This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem. Now, on the other hand, the basic STB freezes every time I use it. Rebooting...On Demand Freezing/Sticking. 11-08-2008 04:36 PM. Everytime I try to access the on demand portion of FiOS, I will be scrolling though the titles and it will freeze/stick on a title, and I will have to wait for a few seconds, and then it will catch up and scroll through real fast. Its really annoying. I have tried resetting the box, nothing.Do you want to get the most out of your Verizon Fios package? If so, this guide is for you. It covers everything from choosing the right package to getting the most out of your cha...Set top box freezes up - seems to occur after I use "pause " function. nedunla. Enthusiast - Level 2. 12-09-2023 07:46 AM. Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here ...I have the same problem - that went away for a long time, but these last couple of weeks it's been happening at least once a day. It's always the same channel (#504 - CBS in the Boston area) - all other channels work just fine and this particular one keeps freezing up. I have to reboot the STB each time. It happens to also be the same channel ...I am getting sick of this STB. We get up in the morning and try to turn on the TV. Every morning, the STB is frozen and will not respond to the remote, or to button presses on the box. The only way to get it to respond is to rip the cord out of the back, and reboot forcibly. It takes about 5 minu...This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem. Now, on the other hand, the basic STB freezes every time I use it. Rebooting...Mar 28, 2024 · Turn off your TV and check all the cables going into your TV as well as into your set-top box, if you have cable. Then, check the cables and power cord going to the wall. Make sure they're all tight and secure. If any of the cables were loose, turn your TV on and see if that resolves the issue. 2.Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues. Also, just a shot in the dark, but did you try pulling the batteries from the remote for 3 minutes? Could be a glitch in the remote that doesn't allow the play command. Re: Set top box freezes up - seems to occur after I use "pause " functionI just got my new equipment fios tv1 . I have dvr service and two mini boxes. When I watch recordings they will freeze at different places in the recording. I also have live tv freeze sometimes. I never had this problem with my old dvr or boxes on other tvs. Do you think I should return the new boxe...Many Set-top Box equipment problems can be resolved with your Fios TV service using your Fios remote control, press: "D" button "My Dashboard" > TV Support, select option. Menu > Customer Support > Top Support Tools, select option. Other Fios TV picture quality issues can be resolved using the Verizon TV Guided Solution Tools: Fix Fios ...Fios TV Status. Published by Verizon Services Corporation on 2023-11-29. Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV. subscription. With the app, you can: - Choose from hundreds of live TV channels. and stream thousands of On Demand movies and shows.. Hi there.. I have been living with this problem for about a yeNo matter what channel the picture will freeze and or the audio will Even the non 4K content is broadcast in 4K on those channels. The just upscale it. As others have said, if you're getting freezing or buffering, try checking your modern and STB locations. I had to move mine out from behind my TV to get a good signal before they upgraded my modem. Depends on your tv too, I think.On Demand Freezing/Sticking. 11-08-2008 04:36 PM. Everytime I try to access the on demand portion of FiOS, I will be scrolling though the titles and it will freeze/stick on a title, and I will have to wait for a few seconds, and then it will catch up and scroll through real fast. Its really annoying. I have tried resetting the box, nothing. I just put in a new router (Linksys EA850 FWIW - I have 2 CISCO HD DVR's and 1 STB. V* has replaced the splitter and the main board on the control panel. Channel 618 still freezes, as do several others in the 600's. Sometimes it's only 1 set, …For several months now my FiOS One DVR box freezes while attempting to exit the Widgets after watching YouTube or Pluto TV. A few days ago, Verizon did a remote reset of the box and it appeared ... Several times throughout each TV session, the show i&#...
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